The most recent knowledge base articles are directly below, but if you’re looking for something specific, please use our search function.
Understanding DataCove’s Deduplication Capability
Take a deeper look into how DataCove’s Deduplication and Single Instance Storage functionality works to save your DataCove’s capacity.
Configuring Microsoft Exchange Journaling (Exchange 2013, 2016, 2019 and newer)
Looking to get DataCove connected with an Exchange mail server for email archiving? Look no further than our comprehensive setup and, when necessary, troubleshooting guide.
Obtaining a Letter of Undertaking for SEC Rule 17a-4
If you’re a Regulated Entity by the Securities and Exchange Commission (SEC) or FINRA and store your archives on a Hosted DataCove, Tangent can provide the Letter of Undertaking you need to be compliant with Rule 17a-4.
Disaster Recovery: Remote Backup and Restoration
Recovering from a disaster is never fun, but a bit of preparedness will always make the job easier. DataCove’s Remote Backup automates almost everything for you.
Updating DataCove’s Network Configuration
Updating DataCove’s network configuration is easy; learn the exact process here with step by step guidance.
Importing PST files into DataCove
Many organizations need to import PST files, either for historical archival, centralizing old emails or pulling in some old journaling accounts. This guide all the tips and tricks to do so.
Enhancing DataCove’s security with IP Access Control
Add additional security to your DataCove by configuring an IP-address based Access Control List.
Using TrueCrypt Encryption for large scale data transport
Need to transport bulk encrypted data to Tangent? This article will tell you how to do it.
Using the DataCove Exchange Crawler to import historical emails
Get a head start on your email archiving by importing existing emails from Microsoft Exchange 2003, 2007, 2010, 2013, 2016, 2019 and beyond, including Office 365.
Configuring the NFS Server Role on Windows Server 2012R2 or newer
Obtain higher backup and restoration performance from your DataCove by using NFS network shares.
Complying with a Legal Email Deletion Order
Received a Legal Order to delete some emails from your systems? DataCove is equipped with a special process designed just for these tough situations.
What are Unindexable Documents on DataCove?
Sometimes DataCove will receive messages that it can’t make fully searchable. What are they and how can I find their data?
Using Search Exclusions to prevent visibility of select Email Addresses and their Content
Are you dealing with high ranking users who don’t want IT to be able to view their emails, yet the organization still needs to meet compliance by archiving them? Exclude their emails from visibility and satisfy both masters with this blacklist feature!
Active Directory LDAP Authentication for User Access
Provide user access through Active Directory and other LDAP systems. No need for your users to remember another yet another login.
Configuring Federated Search between multiple DataCoves
Cluster multiple DataCoves together so that a single search on one machine returns results from all DataCoves in the cluster.
Opening a SSH Reverse Tunnel for Support
When the time comes for higher level support, Tangent has a fast and easy way of getting you the help you need.
Enabling Microsoft Teams archiving on DataCove
Archive not only your emails and social media messages on DataCove, but also your Microsoft Teams chat messages!
Configuring Azure Active Directory MultiFactor Authentication for DataCove
Bring your existing Azure MFA to DataCove and add another layer of protection to your archives.
Installing software updates to DataCove
Every platform needs updates to stay useful and secure; this guide covers exactly how to get those done right for DataCove.
Configuring Duo MultiFactor Authentication with DataCove
Bring your existing Duo MFA to DataCove and add another layer of protection to your archives.